Immediate action on alarm notifications, 24/7
SERIS’s certified security officers are on standby around the clock to verify and handle potential break-ins, tampering, or other incidents immediately.
What is Alarm Response?
Alarm Response means a trained and certified security officer is dispatched to your site as soon as our monitoring center detects an alarm. This can involve alerts related to:
- Burglary detection
- Unauthorized access
- Fire alarm
- Tampering with security systems
- Technical faults
How does SERIS Alarm Response work?
At SERIS, we use a streamlined process that enables swift action on every alarm. Our Alarm Response includes the following steps:
Alarm notification
As soon as an alarm is triggered, our security officers receive an instant alert via our accredited monitoring center. An officer is dispatched to your site immediately.
On-site verification
Upon arrival, the officer conducts a thorough inspection, checking for:
- Irregularities such as signs of break-in, vandalism, or tampering
- The safety of staff, visitors, or residents
- The status of security systems and emergency installations
If needed, we will:
- Escalate immediately to local authorities such as police, fire brigade, or technical services
- Take preventive action, such as temporary cordoning, minor repairs, or calling in a maintenance team
- Prepare a detailed report, shared with you through our system
Benefits of Alarm Response
- Rapid response: our teams react quickly to alerts and are available 24/7.
- Professional approach: certified officers with emergency expertise ensure efficient, professional follow-up.
- Peace of mind: rely on airtight alarm follow-up thanks to our service.
- Transparency: detailed reports keep you informed at all times.
Is your organization well protected?
Enquire today.